Bandon Public Library

Learn how to improve your ability to make a strong first impression, and how to extend and enhance that impression so your colleagues and supervisors will listen carefully when you speak and appreciate what you write.

"Finally a go-to guide to creating and publishing the kind of content that will make your business thrive.Everybody Writes is a go-to guide to attracting and retaining customers through stellar online communication, because in our content-driven world, every one of us is, in fact, a writer.If you have a web site, you are a publisher. If you are on social media, you are in marketing. And that means that we are all relying on our words to carry our...

"Use the lessons and exercises in this tutorial to learn the fundamentals of writing business documents. Learn how to get organized, tailor your writing to an audience, write without mistakes, and prepare different types of business documents." --

"This course shows you how to create professional emails that get the results you want. It explains the basics of writing and sending messages, etiquette dos and don'ts, how to email efficiently, and more." --

When establishing a relationship with someone, coming across as manipulative and self-serving is a bad move. That’s why Michelle Tillis focuses on the power of deep and authentic connections to achieve business success.

As the founder and CEO of the management training organization Executive Essentials, Michelle Tillis coaches and trains leaders to experience continual growth and achieve results through the power of collaboration,

...

Every person has a gap in their business they want to fill, and the bridge for that gap is a good story. Professional storyteller Kindra Hall shows business leaders the four unique stories they already have at their disposal, to more effectively captivate and convert audiences. She offers specific, actionable steps readers can take to find, craft, and leverage the stories they already have and aren't telling, teaching them that the moment they take...

"WorkKeys�is a job skills assessment system that measures your "real-world" skills. This first full-length practice test will help you prepare for the WorkKeys�Workplace Documents Assessment, one of the three assessments that are the foundation of the National Career Readiness Certificate (NCRC) program." --

You appreciate your coworkers, but do they feel appreciated? In today's workplace it is crucial for employees to feel valued. But that's a challenge when you and your employees communicate appreciation differently. Dr. Gary Chapman and Dr. Paul White help you: Elevate employee engagement by making your staff feel truly valued ; Decrease turnover and increase loyalty with your employees and supervisors ; Reduce cynicism and create a more positive...

An instant classic, Talking From 9 to 5 brilliantly explains women's and men's conversational rituals--and the language barriers we unintentionally erect in the business world. It is a unique and invaluable guide to recognizing the verbal power games and miscommunications that cause good work to be underappreciated or go unnoticed--an essential tool for promoting more positive and productive professional relationships among men and women. In her extraordinary...

"A negotiation guide from a former FBI Hostage Negotiator"-- "Never Split The Difference is a riveting, indispensable handbook of negotiation principles culled and perfected from Chris Voss's remarkable career as a hostage negotiator and later as an award-winning teacher in the world's most prestigious business schools. From policing the rough streets of Kansas City, Missouri, to becoming the FBI's lead international kidnapping negotiator, to teaching...